PRIVACY POLICY

Welcome to the gotEM Network. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Software and Services.

By using the gotEM Network, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Network, including:

1.1 Personal Information

Information by which you may be personally identified, such as:

• Name, email address, phone number, and other contact details
• Professional information (for Investigators)
• Location information
• Payment and billing information
• Communications between users of the Network

1.2 Usage Data

Information about how you access and use the Network, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information
• Traffic data and navigation patterns

2. How We Collect Information

We collect information in the following ways:

• Directly from you when you register, complete forms, or communicate with us
• Automatically as you navigate through the Network (using cookies and similar technologies)
• From third-party verification services when verifying Investigator credentials

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage payments
• Facilitate communication between Clients and Investigators
• Verify Investigator credentials and licensing
• Monitor and analyze usage patterns and trends
• Detect and prevent fraud and security issues
• Comply with legal obligations and enforce our Terms & Conditions

4. How We Share Information

We may share your information in the following circumstances:

• Between Clients and Investigators as necessary for service delivery
• With service providers who perform services on our behalf
• With legal and regulatory authorities when required by law
• In connection with a business transfer or corporate transaction

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Applicable legal requirements

6. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access: The right to request a copy of the personal information we hold about you
• Rectification: The right to correct inaccurate or incomplete information
• Erasure: The right to request deletion of your personal information
• Restriction: The right to request limitation of how we use your data
• Portability: The right to request transfer of your data to another service
• Objection: The right to object to certain processing activities

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Network and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. We ensure that appropriate safeguards are in place to protect your personal information when transferred internationally.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@gotem.network